Experiences - Netone International, Inc

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Overall Rating:

Association With Company: Net One International

Positive Comments:

Negative Comments: ***** ALERT ***** ***** ALERT ***** ***** ALERT ***** ***** ALERT ***** ***** ALERT *****

Horrible Service, I was a customer for 3 months and I charged my account for $90 in 3 months.

Connection was very bad.

Static in most of the calls.

They are so pushy when it comes to recharge my account.

Today I got a call from one of their agent "Female" and I was THRETENED that they will suspend my account because they see some calls in my account for less that 40 seconds and of course this cost them money.

They actually use this free 40 seconds call rule to promote their service.

What they don't know that I had to hang up when I did these calls because of the static in the connection.

The agent said that she was instructed by her supervisor to call and inform me that if this will continue they will suspend my account.

I called them back and I canceled my service immediately.

When I asked to refund my remaining balance I was told that there is 10% restocking fees. I DONT KNOW WHAT KIND OF PRODUCT ARE THEY RESTOCKING --- THAT WAS VERY FUNNY
I agreed to the restocking fee just to get red of them

I will never use or recommend their service again :(:(:(:(:(:(:(:(:(:(:(


- October 19, 2011 at 09:58:50 PM