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Horrible experience with National Insurance (India)
badly got entangled in a row between National insurance co. and their overseas agent Mercury International UK. I bought a mediclaim policy for my mother who was on a visit to US and she suffered a heart attack. After notifying the local office of Mercury International she went for an angioplasty in July 2002. We summitted the claim to Mercury International, UK and they are not responding as they have some row over the commission with the indian agency. After few months I send a copy to national insurance co. No response from them either. In the mean time National Insurance changed their agent to one in France. They are not bothered about those who bought their policy and facing legal action by the care providers for non payment. Isn't clear cheating and breach of contract? I am sure there are many out there who is in similar situation like me. Please respond.
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