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Bad Bad experience with Indian Insurance co.
I had bought "overseas mediclaim policy" from Oriental Insurance co. They had clearly documented on all the papers that all the US claims above $500 will be settled by Mercury International co, UK. Due to some medical problems I had to pay a huge sum from my own pocket in US. And after confirming with mercury over the phone, I sent all the proper claim forms/documents to Mercury office at sussex, UK. What oriental guys didn't tell me was that they had changed their service provider from mercury, UK to CORIS, France. It's been 3 months now since I sent those documents. Neither did I get my claims/ nor my documents back. I have explored all possile ways... talking to 50 different ppl from 10 different offices, shouting at them, threatening them... nothing works. If any of you have been thro' such a situation... and have been able to get thro' your claims... please advise me.
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