Visitors Insurance

My mother visited me from India and we purchased insurance from Coris USA affiliate in India. My mother had a small accident and her shoulder froze. I requested for a visit to a Orthopedic instead Coris sent us to Emergency. Emercency department refered us to a Physician. Coris did not allow to visit the Physician instead after wasting two months they asked us to go to Urgent care. Urgent care once again refered to a Orthopedic. Coris did not authorize us to vist the Ortho untill I kept on harping then for a month or so. Ortho suggested a small procedure to correct the frozen shoulder but Coris did not bother even to reply to them. Four months passed with out My mother receiving any treatment Coris just closed the case with out any explanation. My mother returned back to India and was immediately treated for frozen shoulder which she could not receive in US because of self serving Insurance company like Coris USA.

They still have not paid for the my visits to Emergency Department and Urgent Care even after five months.

You can complain against Coris at Better Business Bureau and FTC.gov