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NEVER EVER BUY TRAVEL INSURANCE FROM ICICI LOMBARD
NEVER EVER BUY TRAVEL INSURANCE POLICY FROM ICICI LOMBARD. ITS NOT JUST WASTE OF MONEY BUT YOU WILL LOSE YOUR SLEEP LIKE US IF YOU EVER NEED TO MAKE CLAIM USING THIS POLICY. SHAME ON ICICI LOMBARD.

ICICI Lombard advertises their International Travel Policy as one of best offering cashless claim facilities worldwide and offers peace of mind. Well, all that's only true till someone unfortunately needs to make a claim using this policy. Like most parents visiting USA do, my father bought the ICICI Travel policy for his 3 month trip to USA in June 2015. Unfortunately he had to be hospitalized and had to undergo a gallbladder surgery. We informed ICICI Lombard within couple of hours of hospital admission in ER. They didn't respond to hospital enquiry for verification of benefit. Subsequently, they have now pulling out a line from their policy fine print that "Cashless payment is at the sole discretion of ICICI and customer can not claim it as right by way of having insurance policy". This is the biggest catch in their policy. It's been more than 2 weeks and ICICI Lombard have basically done nothing to help us and just trying to find reasons like insured is old (74 yrs) and has been taking some medications (blood pressure, thyroid, etc) because of which they can't process the cashless claim. WELL, THEY HAD ISSUED THE POLICY THEMSELVES! This is PLAIN CHEATING and FRAUD on ICICI;s part to claim one thing and when customer needs to claim then they totally back out and leave insured on his own.

WE ARE IN BIG TROUBLE BECAUSE OF ICICI NOW. SO, WOULD LIKE TO CAUTION EVERYONE TO NEVER BUY THE TRAVEL INSURANCE POLICY FROM ICICI LOMBARD.
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