My mom-in-law had her visa appointment in English today. When she was entering the building, the security officers asked her If she wanted/has english or telugu appointment. Being more comfortable in telugu than english, she told telugu. They cancelled her english appointment and asked her to reschedule her appointment in telugu and come back. She tried going back and telling them she will attend english appointment only but they did not allow her inside and told her appointment was cancelled and asked her to reschedule in next 2 days.
Please help us in this regard. How are we supposed to proceed further? Should we start the whole process of booking the appointment from beginning. Also let us know if we can use the existing DD's that we have taken as we did not use them for this appointment. Since they asked us to take appointment in telugu and no telugu dates are available as of now, can we take another english appointment or should we wait for telugu dates?
Any info is appreciated.