J1 waiver process question

[nandini1]

hello -- i would really appreciate anyone's help or suggestions on the following. i need to apply for the 2-year home country waiver to change my status from a J1 to an H1B. i sent all the necessary paperwork to the state dept a month ago and recently received an e-mail from them saying that they have no record of having received my documents. but when i tracked my documents, it shows that they arrived 2 days after i mailed them and my cashier's check for the fees was cashed the week of their receiving my application. i'm not sure how to proceed. should i contact a lawyer to re-file for me or should i re-file myself, even though i know that someone at their facility has received my documents or has knowledge of it. should i send them proof of receipt? the cashier's checks can be tracked.

if anyone has experience filling for these waivers and knows how long it takes, i would love to hear from them. it could just be that they haven't updated their system.

thanks much!
nandini