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Hello Team ,
My Spouse has H4 Visa but she have not traveled to USA . She got opportunity for studying and While raising the F1 Visa interview appointment we are receiving error:
"Your personal details match the profile which already exists in our database. The user id of that profile is "abcxyz.com ". If you created this profile in the past and forgot the password, please use “Forget your password?” function on the login screen. If this email isn't familiar to you, please contact our helpline through Provide Feedback option in the left menu or by sending the email to our helpline. Please don't forget to attach the scanned copy of your passport’s data page to your feedback message/email. "
Can you please help to know what needs to be done and if you use forgot option will it impact H4 Visa ?
If say F1 does not get approves atleast H4 should be valid.
My Spouse has H4 Visa but she have not traveled to USA . She got opportunity for studying and While raising the F1 Visa interview appointment we are receiving error:
"Your personal details match the profile which already exists in our database. The user id of that profile is "abcxyz.com ". If you created this profile in the past and forgot the password, please use “Forget your password?” function on the login screen. If this email isn't familiar to you, please contact our helpline through Provide Feedback option in the left menu or by sending the email to our helpline. Please don't forget to attach the scanned copy of your passport’s data page to your feedback message/email. "
Can you please help to know what needs to be done and if you use forgot option will it impact H4 Visa ?
If say F1 does not get approves atleast H4 should be valid.
