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insubuy     03/07/2017 11:26 AM
 


Email received from a happy customer
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Dear Insubuy Management,

I recently purchased visitor's coverage for my mother-in-law who is visiting us from India. While I found your website useful, I was confused by the many options and was having trouble comparing and navigating them.

I called the number on your website and Emily, your representative helped me get a clearer picture. She was polite, courteous, patient and very lucid with her explanations. I truly appreciate the help she gave me and I'm glad I purchased with Insubuy.

Best,
Aparna C

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insubuy     03/03/2017 08:39 AM
 


Email received from a happy customer
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Re: Customer Service - Teresa

Thank you for the excellent service. You were extremely polite and helpful. Thank you for being so kind about my father, as well.

Melody M


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insubuy     02/27/2017 09:25 AM
 


Email received from a happy customer
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Dear Management,

I just wanted to send you a note to compliment the quality and efficiency of service that Jermeece provided today. She was able to answer all of my questions and quickly find correct answers to those she was not 100% positive on. All of her information was helpful and she was extremely professional and thorough. I was able to purchase a short term care policy for someone within minutes with her help. She is a wonderful representative of your company.

Regards,

Helen

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insubuy     02/26/2017 10:30 AM
 


Email received from a happy customer
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I called customer care asked for help with policy.. It was rosie whom i was speaking with who explained me all the plans

Suggested me on best plan with patience & i also took the plan online with her help.

Appreciated for the time to help me out. With Rosie my work was made simpler , easy and affordable.

Hope to talk to her again if i need any help.

Regards
Rajarajan S

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insubuy     02/25/2017 15:13 PM
 


Email received from a happy customer
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To whomsoever it may concern,

I would like endorse Kimberly Dixon & Russell for their excellent customer service, especially Kimberly. She was very helpful, polite and explained everything which helped me to decide and buy the best suited visitors coverage plan for my parents.

I hope I do not have to use the insurance benefits for my parents, but if I do, I would except a similar service.

Thank You

Best,
Abhishek G


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insubuy     02/24/2017 00:13 AM
 


Email received from a happy customer
------------------------------------

Hello there,

I want to send my sincere thanks and heart-felt appreciation to Ms. Emily W from Insubuy. It is because of Emily that I was able to get my Spanish Schengen visa on time.

I was almost denied a visa until I could produce a travel insurance AND I called the hotline on Insubuy (right from the Spanish Consulate) to find Emily. She was very empathetic about my situation and helped me immediately. She was patient and stayed on the line with me to ensure I got all the necessary insurance documentation to support my visa.

Thanks Emily and Insubuy!

You have a very happy customer in me and I promise to always look at Insubuy for my travel insurance needs in future too.

Best Regards,
Saravanan.

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insubuy     02/22/2017 00:22 AM
 


Email received from a happy customer
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Thank you Kimberly for making my insurance issuance easy. I have done a lot of research and came across Insubuy. I compared several different options to meet my needs but had questions. Kimberly was patient, resourceful and helpful and walked my step by step thru the booking process and then took it upon herself to obtain a letter for me to provide confirmation for the french authorities in french. For her help I am very grateful. Thank you guys. I'll refer you and use you again. Thanks Kim.

Yours,
Scott F

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insubuy     02/22/2017 09:57 AM
 


Email received from a happy customer
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I had spoken to one of your executives, Jermeece today, regarding certain queries I had on insurance. She was extremely helpful in giving me excellent explanation on the same.

Naseem Y

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insubuy     02/20/2017 16:55 PM
 


Email received from a happy customer
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I am really very happy to work with your agent Ms Theresa A, she is very good in her work explain the policy details very well to me.

She is very patient and courteous. She took time to answer all my queries to my complete satisfaction.

I have been dealing with her since October 2016 and every time she has superseded my expectations.

I compliment her for excellent customer advocacy and wish her good luck for future.

Dr BRIJ B T


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insubuy     02/17/2017 19:29 PM
 


Email received from a happy customer
------------------------------------

I am writing to let you know that I received excellent customer service from your agent,
JERMEECE.

She was informative and very helpful. I was able to understand the different policies and purchase the one that best suited our needs.
Thank you!
Terri H

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