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Disclaimer: Please note that the views presented below are from individual visitors to our website and we do not endorse them in any way and you should interpret them at entirely your own risk as we are not liable or responsible in any manner for you using any of the information presented below. Your individual experiences may vary and you should not take any decision solely based on the views posted here by the visitors to our website.

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6

insubuy     02/22/2017 09:57 AM
 


Email received from a happy customer
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I had spoken to one of your executives, Jermeece today, regarding certain queries I had on insurance. She was extremely helpful in giving me excellent explanation on the same.

Naseem Y

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insubuy     02/20/2017 16:55 PM
 


Email received from a happy customer
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I am really very happy to work with your agent Ms Theresa A, she is very good in her work explain the policy details very well to me.

She is very patient and courteous. She took time to answer all my queries to my complete satisfaction.

I have been dealing with her since October 2016 and every time she has superseded my expectations.

I compliment her for excellent customer advocacy and wish her good luck for future.

Dr BRIJ B T


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insubuy     02/17/2017 19:29 PM
 


Email received from a happy customer
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I am writing to let you know that I received excellent customer service from your agent,
JERMEECE.

She was informative and very helpful. I was able to understand the different policies and purchase the one that best suited our needs.
Thank you!
Terri H

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insubuy     02/16/2017 16:26 PM
 


Email received from a happy customer
------------------------------------

Dear Insubuy Management Team,

This note is to commend Jermeece (extension 177) for her capable and professional handling of my insurance inquiries. Jermeece spent almost three quarters of an hour on the phone with me today, explaining the different insurance options to fit my particular circumstances and patiently answering my questions. At the end of our conversation, there was an issue with processing my requested policy online and Jermeece readily offered to handle the situation and call me back when it was resolved. She called me back in a very timely manner after having fixed the technical issue. I am grateful for the unusually high quality of customer service that I received today, and was therefore inclined to write this note complimenting Jermeece.

With kind regards,
Daphne R
 

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insubuy     02/13/2017 15:39 PM
 


Email received from a happy customer
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My name is Herbert F. I want to thank you so very much for the excellent service provided to me on the phone by your representative Theresa A and her supervisor Cristy [sic]. They stayed on the phone with me for 20 minutes and completely resolved my issue. Not only that they helped by doing research for me and led me through step by step to solve my problem. I want to thank them so very much. They are awesome. A very happy future customer.

Herbert F

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insubuy     02/08/2017 00:47 AM
 


Email received from a happy customer
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I wanted to express my sincere appreciation for the interaction I had with Theresa these last two days. She was informative, helpful, kind, and patient as I considered cancelling my trip or changing the date. Her customer service was exemplary. She is an asset to your company.

I would highly recommend your services to others.

With warm regards,

Ellie D

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insubuy     02/06/2017 09:03 AM
 


Email received from a happy customer
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Hi

I just spoke with your representative Theresa A and spoke with Russell (didn't get his surname) yesterday and they were both extremely helpful [sic] and courteous. They were excellently capable of explaining policies and answering my numerous questions. Sincerely grateful to them both.

Compliments on your staff

Kindest Regards

Breeda B

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insubuy     02/05/2017 17:56 PM
 


Email received from a happy customer
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Dear Management,

Russell has spent quality time with me and helped in choosing right insurance plan for my parents in all.

I would like to sincerely appreciate his extended efforts beyond office hours to work with me and get right insurance for me on time.

In simple words, I am so impressed with his outstanding customer service with great guidance and patience.

Best Regards,
Ravi

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insubuy     02/03/2017 00:07 AM
 


Email received from a happy customer
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To whom it may concern,

I just spoke to Amber on the phone. I was utterly clueless regarding the entire process of what I would need for health and dental insurance and she walked me through everything, step by step. Without her help I would not have bought anything from Insubuy, I would have gone through my university’s international office. She was fantastic and deserves a bonus of some description!

Kind regards,
Sam L

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insubuy     02/03/2017 00:54 AM
 


Email received from a happy customer
------------------------------------

To whom it may concern,

I want to reach out and thank Amber for her exceptional customer service in helping me but travel insurance for my trip to France. She was kind, professional, and patient in answering all of my questions. She walked me through step by step in filling out was was needed when obtaining[sic] my visa. I wanted thank her for helping me. Thanks to her I was able to get.

Best,

Jon

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