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pvent     07/11/2017 11:01 AM
 


THEY ARE VERY NICE PEOPLE AND THEY ANSWER ALL YOUR QUESTIONS. HOWEVER THEY DON'T PAY YOUR CLAIMS. I HAVE A DOCTOR'S OFFICE VISIT IN NEW YORK AND THEY DIDN'T EVEN PAY FOR THE PHARMACY EXPENSES. YOU WILL SUBMIT YOUR CLAIMS AND THEY WILL ASK FOR MORE AND MORE INFORMATION. THEY WILL LOSE SOME OF THE INFO AND YOU WILL NEED TO RE-SUBMIT YOUR CLAIM. DO NOT BUY THIS INSURANCE, YOU THINK YOU ARE INSURED BUT YOU ARE NOT.

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Insubuy     07/11/2017 16:04 PM
 


I am sorry to hear that you had a less than pleasant experience. Did you purchase from Insubuy? If so, please contact our Claims Resolution Specialist with your certificate number so that we can attempt to assist you with your claims matter. As we are not the Claims Department, and do not have control over how claims are processed, we do what we can to assist our customers with their legitimate claims concerns.

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pvent     07/12/2017 10:14 AM
 


The policy was purchased directly from HCC. I've been sending information to this company for 8 months and they always ask for more information and they lose previous information that was submitted on time. You can go to Better Business Bureau and other similar sites and you will see hundred of cases like mine. All of them with the same "modus operandi".. These guys are SCAMMERS. Pls don't sell these policies to your clients, they are using Lloyds of London name to appear legitimate but they do not pay their claims.

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insubuy     07/12/2017 10:20 AM
 


As you have not purchased the insurance through Insubuy, we are unable to help you unfortunately.

As you purchased it directly, you have no one to help you on your side. Instead, if you had purchased through Insubuy, our Claims Resolution Specialist would be glad to help you get your legitimate claims processed.

HCC definitely pays legitimate claims and we have an experience of over 15 years working with them.

I suggest that you purchase through Insubuy the next time at https://www.insubuy.com

We wish you best of luck with your current claim.

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