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New India Assurance/Mercury International is unprofessional...
My father purchased New India Assurance Mediclaim policy in Madras before his travel to USA. He went through a regular checkup with New India Assurance approved doctor before the company approved to provide the insurance. After coming here (for 4month visit) he had a heart attack and we had to spend nearly USA $4000 for Doctor+funeral expenses. We sent all the claims to Mercury and followed up with all the requests for copies of all doctor's certificates.

It is now nearly ONE YEAR after my father's death and I have not received even a single letter acknowledging the receipt of the claims filed or even the status. There are few unsettled claims and I receive letters saying that they will go to third party! which means lawyer's notices and further trauma. No body is holding any responsibility. Is there any forum to fight this case?

Another Mercury-Victim
Gaithersburg, MD
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