Visitors Insurance

My parents took Travel Guard Policy from TATA AIG in last week of April as they were travelling to US. While we took policy, we were told by insurance agent that it can be bought for coverage of 90 days and later it can be renewed if application is made before expiration of policy. Since my parents got visa for 180 days, we needed renewal.

We approached TATA on 20th July, about 10 days before expiry we were told that it will take 2 days for them to get approval from Bombay office. On 26th they said give us application in writting which I did. (Insurance was expiring on 30th). I got message on 30th that now it can not be renewed as a part of policy of the company. They said that foreign travel policy by nature are not renwable.

I want to warn all who are travelling abroad that do not rely on words of insurance companies. If you are travelling for say 180 days, ensure that you have policy for 180 days from begining.

They have not mantioned any where in policy certificate that travel guard is not renewable. Plus they took application that shows that policy can be renewed.

I am fighting this case with the help consumer forum and request you to contact me if you have been treated similarly by TATA AIG.

There is a case pending in supreme court about unilateral clauses of insurances, which are un constitutional. I have also submitted my case to Insurance Regulatory and Development authority. (IRDA)

Rgds