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Need help in filing a case against ICICI Lombard
Hi,
Please find below my case details:
1- I purchased the ICICI LOMBARD International Student Health Insurance policy in August 2007.
2- I was hospitalized in Chicago, USA in July 2008.
3- I forwarded all the required documents to ICICI LOMBARD and also provided contact information of the respective people where the claim was supposed to be settled.
4- Somewhere around in the month of December 2008 onwards, I started getting calls from collection agencies in USA to pay the medical bill. I always redirected them to ICICI LOMBARD and ICICI LOMBARD never entertained them. (as per the collection agency's medical client whose bill is pending)
5- As of today, ICICI LOMBARD still hasn't paid an amount of $768. This has been reported to my credit history in USA and since then, my credit is badly affected.
6- If my calculations are correct, its around 2.5 years since they haven't paid the bills and I am emotionally, financially and mentally very much harassed by these people.
7- I again communicated with the ICICI LOMBARD people to pay off the bills about 4 weeks back but still, there is nothing done from their end. I simply receive emails from them saying that my case is on high priority.
PS: The entity 'InternationalSOS' handled the transactions for my claim in the year 2008 on behalf of ICICI and I am still trying to convey them how badly I am affected by this. But still no results.
I have all of the email communications from ICICI LOMBARD about this situation and they have clearly mentioned that they haven't paid the bills. According to them, they were waiting for the original invoice to be sent to them for the past 2.5 years. They never got in touch with me again saying that they haven't received the invoice and so they weren't able to pay the medical agency. Instead, they kept mum about the situation thinking that they will save $768.
I am also in talks with a couple lawyers on filing a case against both ICICI LOMBARD and InternationalSOS in this regards (both in USA and in India). After searching through Google, I saw this dedicated forum for Indian's who would want to file complaints against such big companies.
Kindly help me on exactly what is my situation here and how should I proceed. I really don't care about the compensation part here as I can also donate the complete compensation I receive to any charity or NGO. But I really want them to realize how much I am suffering because of their negligence.
Please find below my case details:
1- I purchased the ICICI LOMBARD International Student Health Insurance policy in August 2007.
2- I was hospitalized in Chicago, USA in July 2008.
3- I forwarded all the required documents to ICICI LOMBARD and also provided contact information of the respective people where the claim was supposed to be settled.
4- Somewhere around in the month of December 2008 onwards, I started getting calls from collection agencies in USA to pay the medical bill. I always redirected them to ICICI LOMBARD and ICICI LOMBARD never entertained them. (as per the collection agency's medical client whose bill is pending)
5- As of today, ICICI LOMBARD still hasn't paid an amount of $768. This has been reported to my credit history in USA and since then, my credit is badly affected.
6- If my calculations are correct, its around 2.5 years since they haven't paid the bills and I am emotionally, financially and mentally very much harassed by these people.
7- I again communicated with the ICICI LOMBARD people to pay off the bills about 4 weeks back but still, there is nothing done from their end. I simply receive emails from them saying that my case is on high priority.
PS: The entity 'InternationalSOS' handled the transactions for my claim in the year 2008 on behalf of ICICI and I am still trying to convey them how badly I am affected by this. But still no results.
I have all of the email communications from ICICI LOMBARD about this situation and they have clearly mentioned that they haven't paid the bills. According to them, they were waiting for the original invoice to be sent to them for the past 2.5 years. They never got in touch with me again saying that they haven't received the invoice and so they weren't able to pay the medical agency. Instead, they kept mum about the situation thinking that they will save $768.
I am also in talks with a couple lawyers on filing a case against both ICICI LOMBARD and InternationalSOS in this regards (both in USA and in India). After searching through Google, I saw this dedicated forum for Indian's who would want to file complaints against such big companies.
Kindly help me on exactly what is my situation here and how should I proceed. I really don't care about the compensation part here as I can also donate the complete compensation I receive to any charity or NGO. But I really want them to realize how much I am suffering because of their negligence.
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