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Family Based Greencard

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Waiting since October 5 2018
My husband and I applied last year. We submitted I 130, I 485, and I 765 for my husband and step children. We have not been scheduled for an interview, we have not received the work permits. We received a couple of RFE's (minor stuff, pictures and translated copies of birth certificates) all our responses to our RFE's are already beyond the 60 day mark. I have called and emailed USCIS so many times that they blocked my account and I had to create a new one. As of today, no interview scheduled, no sign of the work permits.
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