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I have a complaint on Caraven Travel Services(C.T.S)
Complaint:
I was booking a round-trip ticket for my mother-in-law from Hyderabad, India
to Orlando, US on Emirates Air Lines for 10th August. I got Masud Hasan's
travel agency's number from a friend of mine who purchesed a ticket from him
not long ago and had no complaints. I spoke to Masud and he said he will get
the tickets for the flight's I was looking for and told us to send the check
to pay for the tickets. He didnot accept Credit Card. Since we didnot have
much time (we have to mail the tickets back to India), I sent the check for
$1598 on 07/26/2004 thinking it will be cashed only after sending us the
tickets. He cashed the check on 08/04/2004. All the while he told us that he
is still talking to Emirates and we will get the tickets. He lied to us
until 08/08/2004 when I told him not to try for the tickets anymore (because
we didnot have enough time to send the tickets to India) and to send my
check back. I was calling him many times every day all this time but got his
answering machine most of the times. Left several messages on his cell and
also left messages with an other travel agent at his office number. He never
called me back. Finally, on 08/14/2004, I got hold of him on his cell and he
noted down my mailing address and told me that he is going to mail me the
check for $1598. I waited for 5 days for the mail which I didnot receive and
starting calling him again and left messages every day. I have not received
any reply till now.

I filed a Case on AUG 30th..in harris county(HOUSTON)district attorney office, They said they will file a case if there are atleast some group of people.if u want complain....their number is
Harris County Consumer Fraud 713 755 5836

Thanks,
Madhu
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