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PT- ()     08/25/2011 10:48 AM
 


Their website kept telling that the transaction could not be completed due to browser problems. So I tried with three times using different browsers/computers. And still same thing. So I actually called my parents to buy Rakhi and send it to my brothers. Then I found out a day later that the order through Rediff has actually been placed 3 times. So I called immediately to cancel the redundant orders. And they asked me to send an email at customer support. I did that. They responded back 4 days later that the order cannot be cancelled because it has already been dispatched. I am still fighting with them and they will not return my $100 for all the three orders put together.
They are just interested in somehow extracting money from the customer. Customer care is the least of their priorities.

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