Visa Waiver Program

We had a terrible experience recently, thanks to Indian Consulate in SF.
I had visited India in Feb. an returned on the 29th of Feb. I had to go back to India in April. The new rule is that you cannot enter India within 60 days of last visit. I was short of 5 days before I had to enter India. I went personally to SF consulate to get the waiver for the tourist visa so that I could visit India without hassle. The person in charge at the consulate went through my travel plan which was via Dubai stay there for few days and then proceed to Mumbai. He told me I do not need the waiver as I am visiting multiple countries and did not give me and my wife the waiver. Then they gave me the confirmation of the same by email. In good faith I printed the email and thought my problem was solved. We travelled on the date to Dubai and while leaving for India after couple of days I was refused by the airline authorities to check in and was turned back. I had to go immediately to Indian Embassy in Dubai and spent the whole day getting the waiver. Not only that I had to spend $200. per ticket to get a new ticket and waste one whole day. Out of 10 days one day was gone here. After getting the waiver I was told to go and register myself and my family at the police station. When I landed at the Mumbai airport I was taken to a room by the immiration officer with family and had to fill in several papers before going out. The next day we had to go the police station, spend the whole day there going thro. several procedures, like photo copies and pics and files and booklet. Spent nearly 1000 rupies in all these and a whole day. Out of those 10days another day was gone.
We had to go thro' all these just because of the wrong information by the SF consulate and I believe the are not very helpful or they are under informed. If they had given us the waiver we would not have gone thro' all these in the heat of India. It put us off totally. It looks like not of he Indain Embassy office can give us the right info. All have different thing to say about the problem. I wish they get better informed so that the visitors do have to go thro' all these.
While leaving India, the immigration officer was forcing us to surrender the registration booklet when the officer at the police station had told us very clearly not to surrender at any cost as this was our permenant document. Again situation of misinformed department. Wish Indian Government can do something about this so that visitors like us would not face this problem.