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Syama- ()     05/08/2011 17:12 PM

When applied for my husband's passport renewal, new passport came with a very dark & unidentifiable photograph and all clumsy. Very unprofessional work. So we requested for a new one again. No response for a month. It was very tough to get in touch with them. Finally, passport arrived..with a better photograph. But two entries were wrongly spelt including address.!! Its unbelievable how unprofessional the place is.!! We had to forgo a family emergency, and waste of time and money. Now, we have to apply again, just imaagine we'll have to carry 4 (or even more..who knows!!) passport books from now on. Its so disgusting that such a high profile organization works so unprofessional & reckless. It's a shame what a bad rep this place gives to people about India.

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