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PIO Card

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Applied PIO - NOT yet received back (Houston)
my cousin applied PIO card for his kid at houston center, the package reached by the Indian consulate exactly by 1/9/2014 (status email received). Till now no status update after that and NOT received the PIO card or the rejected package???

When called CKGS they are telling the package is in Indian Consulate. When tried calling/emailing Indian consulate NO response... Really bad... at least they have to give a status on the application. With the travel date coming soon he does not know what to do next....

Any help/suggestion will be appreciated.
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