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Claim assistance
I am glad I bought health insurance for my mom through Insubuy when she visited me last year.
One day, she had dizziness and chest pain suddenly after she woke up from bed. I had to take her to emergency for immediate medical help. The hospital billed all the claims directly to Coventry/HCCMI.
Almost 4 months later I received a letter from HCCMI to provide some info to process the claims.
I submitted the required info, but they rejected the claim saying "not timely filed".
I did try to resolve the matter by calling both Hospital and HCCMI quite a few times but no clear response was given.

I contacted Insubuy to help me with the matter. They were not only very responsive but also followed up with me and HCCMI to clear the claims. At one point HCCMI rejected claims stating pre-existing condition, but again Insubuy submitted appeal on behalf of us and at the end the claims were processed and paid by HCCMIS.

I appreciate the outstanding help/service from Fallon and Insubuy.
I will gladly refer Insubuy to my friends and family and will buy again from Insubuy.

Thanks and regards,
Chinni
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