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Advance Parole

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AP approved but not received
I'm new here, and not sure where to post.
I applied for I-131 advance parole in August, on Jan 24 / 2020 it got approved. A month later I did not get it, so called USCIS the officer said I have to wait as my application is still within normal processing time even though it was approved. Today the status changed to status updated to show fingerprints were taken.
What should I do? Is this normal?
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