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Student Visa(F1, F2, M1, M2)

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F2 to F1 at Vancouver, Canada Yellow slip
Hello everyone!

My wife attended visa interview at Vancouver, Canada on 27 August 2019 for status change from F2 to F1. The US consulate didn't ask her much questions and handed her 221g information. He pasted a yellow slip on her passport and kept it with him. He told her that it should not take more than 5 days.
Now she doesn't have her passport and we cannot even fly back to US.
Anyone has faced the same issue? How long does it take?
Any guidance will be highly appreciated.

Thank you!
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