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India Visa

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Indian Tourist Visa
This is my first time applying thru CKGS- I must say, so far it isn't going well for me. I filled out the entire application online for a tourist visa to go to India, and I went all the way to the end and printed out my application and it gave me a web file number starting with USA- so I was ready to mail it, but I wanted to print one extra copy of my application. So, I go in and type the web file number it generated and it comes out saying the file does not exist. I tried the number several times and the same message keeps coming. I've already paid the fees for the visa and mailed my application already and I'm not sure if they'll accept it now. I call their office in Houston but no one picks up the phone, I called about 5-6 times already and gave up. Can anyone help with any suggestions. Thank you.
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