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Fiance Visa - K1/K2/K3/K4

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K-1 Visa
On May 1st of this year I received Form I-797 confirming that my I-129f K-1 Visa application had been accepted by the lock box facility in Texas and forwarded to the California Service Center for processing. I have a receipt number. When I try to check the status of my application I get this message:"At this time the USCIS cannot provide you with information for your case. Please contact NCSC 1(800)375-5283 for additional infomation"
Has anyone else had this problem ? It seems like the California Service Center should be able to tell me more than that. For example, "We have received your application and It will processed in the order received"

Thank you.
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