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Adjustment of Status - I-485

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Miami office. 25 months of waiting
Hi, guys!
Since we don’t have a lot of Miami experiences here I promised to keep you posted about my updates.
PD Aug 2017
Interview Nov 2018
Nothing since then.
We sent !6! SR inquires, we called 10 times, we tried to make an infopass appointment, nothing happened.
Yesterday I called again. I was told that my case is NOT out of the processing time because in Miami it takes 22-33.5 months since the PD to get an answer. I said that these time frames are changing all the time! When we applied it was 8-10 months!
A representative told me I should wait AT LEAST another 8 months and only after that I can call again or send SR. REALLY?! ARE THEY SERIOUS?! it’s been over 25 months!!!
I’m down and desperate. I can’t get a nice job, I can’t travel freely.. which is a huge part of my job! Still waiting for my renewed work authorization to be approved.. (since Feb 2019).
Guys, any advice? I want to try to ask a congressman for help, but I have no idea how. Do you have such an experience/tips? What’s the best way to contact him/her? Is it worth it?
I wish everyone a huge luck!
Let’s hope for the best!
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