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EAD (WorkPermit)

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EAD March Filer NBC
I have never felt so helpless and frustrated with my life. I filed for marriage based I-485 & I-765 in March (RD march 21) and it’s been 177 days since I’ve been waiting and waiting for my EAD. I did receive a RFIE in June for birth certificate, which I sent immediately.
I lost my job in July as my previous EAD through OPT expired and I’ve been out job for more than 2 months. I’ve tried calling USCIS several times with no help whatsoever. I raised an SR on August 21 as my case was outside normal processing time. Got an email saying I should expect a response by Sept 12 which was yesterday. I’m clueless on what to do. Are there any other March filers that are still waiting for their EAD? What do you think my next steps should be? I’m tired of waiting.
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