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Employment Based Greencard

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EB3-ROW Case under Review Since Aug 27 2019
7/2018 - PD
11/13/2018- I-485, I131 & I765 received by USCIS
6/3/2019- I131 & I765 Approved & received on 6/3/2019
8/27/2019- Interview Day- Letter handed over by AO for Retrogression & case under Review
4/30/2020 - I131 & I765 renewed for one year
9/29/2020 - sent a letter to local senator for help to know the status of the case
10/08/2020 Reply to senator by USCIS

USCIS records confirm that this case is pending at the Phoenix Field Office at this time. USCIS is committed to adjudicating immigration benefits in a timely and efficient manner while also ensuring public safety, national security and compliance with all relevant directives. While the processing steps for most applications or petitions are completed quickly, a small percentage of cases involve unresolved issues that may result in adjudication delays.

USCIS is unable to render a decision on your constituent's application until certain issues are resolved. USCIS is striving to resolve these issues as soon as possible. We are unable to determine at this time when the review process for the application will be completed.

We hope this information is helpful. If we may be of further assistance, please let us know.

Question - What process they are doing?

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