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Feedback on Insubuy / Atlas America
Hi All,
This is my first post / feedback / review on any website !!
My in-laws came to US on May 2014 & I bought Atlas America (Comprehensive coverage) from Insubuy.com after doing some research and reading other’s reviews.
After 4 week’s of stay in US my mother in-law fell severely sick and was first taken to urgent care and then to hospital emergency. She was hospitalized for 7 days and the total bill for the service came to $ 68 K.
Initially all the bills were denied by the Insurance company based on the non-availability of medical records. We did the follow-up with Hospital & Insurance company to bridge the gap but there was a catch 22 situation. At that time we called Insubuy. Insubuy's team pitched in quickly and was very helpful in resolving the issue. He followed up with insurance company on our pending bills and asked them to look into the matter on priority.
Though I haven't had any prior experience in handling claims with Indian Insurance company but reading the experiences from others, I do feel that buying an insurance from US provider (and specially from Insubuy) was definitely a better choice.
The last bill of $ 42 K was paid to the Hospital by insurance company yesterday.
I sincerely want to thank Insubuy team for not only providing the right products but also supporting the customers when they really need.
The reason I posted this review is (A) I would like to acknowledge the effort of Insubuy (B) The way I was able to decide on buying the insurance by reading other’s reviews, similarly I hope my review comment would be helpful to others as well.
I will definitely recommend Insubuy products to my friends. Thank you.
This is my first post / feedback / review on any website !!
My in-laws came to US on May 2014 & I bought Atlas America (Comprehensive coverage) from Insubuy.com after doing some research and reading other’s reviews.
After 4 week’s of stay in US my mother in-law fell severely sick and was first taken to urgent care and then to hospital emergency. She was hospitalized for 7 days and the total bill for the service came to $ 68 K.
Initially all the bills were denied by the Insurance company based on the non-availability of medical records. We did the follow-up with Hospital & Insurance company to bridge the gap but there was a catch 22 situation. At that time we called Insubuy. Insubuy's team pitched in quickly and was very helpful in resolving the issue. He followed up with insurance company on our pending bills and asked them to look into the matter on priority.
Though I haven't had any prior experience in handling claims with Indian Insurance company but reading the experiences from others, I do feel that buying an insurance from US provider (and specially from Insubuy) was definitely a better choice.
The last bill of $ 42 K was paid to the Hospital by insurance company yesterday.
I sincerely want to thank Insubuy team for not only providing the right products but also supporting the customers when they really need.
The reason I posted this review is (A) I would like to acknowledge the effort of Insubuy (B) The way I was able to decide on buying the insurance by reading other’s reviews, similarly I hope my review comment would be helpful to others as well.
I will definitely recommend Insubuy products to my friends. Thank you.
All Replies (4)
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