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EAD (WorkPermit)

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Help! My mom applied a year ago for renewal and she has not heard back
My mom has been waiting on her work authorization for a year. She received the 180 day extension letter but that expired as well.
Her immigration attorney just says be patient and she never says anything else. She said to call and schedule an infopass appointment which we did call and they said they don’t do infopass appointments for work authorization.
My moms passport, ID and work authorization have all now expired and we are all so scared.

She is under pending political asylum.

Please help!
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