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Indian passport renewal in Houston Indian Embassy through VFS in normal scheme
I have renewed my Indian passport which was going to be expired after 6 months in normal scheme through VFS and the process was very smooth. I have not faced any issue so far and received my old and new passport within 13 working days. I am very happy with the service provided by VFS. I have mentioned the timeline and my experience:

Dec 24,2020: I couriered the documents through Fedex( VFS provided) on overnight courier but the next day was holiday for Christmas followed by weekend, so it was delivered on Monday morning on Dec 28 th.

Dec 28, 2020 at 4.30 p.m- Got acknowledgement mail from VFS that “ We have received your application and your application is now under review at ICAC in consulate General of India, Houston.”

Dec 30, 2020 at 10 a.m- VFS mailed “ Your Application has been processed at the ICAC and In Transit to the embassy for decision making.

Dec 30 , 2020 at 4 p.m- After tracking VFS website- Your Application has reached the embassy.

Dec 30, 2020 at 5 p.m - After tracking portal4.passportindia.gov.in website the status displayed: “ passport application along with fee details have been received. The same is under processing at the Embassy/ consulate.

Jan 5 ,2021: Still now no more update from VFS. After tracking portal4.passportindia.gov.in website status changed to: “ passport application is under review at Indian Embassy/consulate.

Jan 8, 2021: I was waiting for the police verification mail as I changed the Indian address this time ( same as in my Aadhar card and last known Indian address in self - sworn address)and included spouse name but did not get any police verification mail and saw the status has been changed to: “ Print has been initiated for passport.”

Jan 11, 2021: “ Passport is printed and will be delivered shortly.”

Jan 11, 2021 : “ Passport has been handed over by the Embassy/ consulate to the OSP executive for further dispatch to the applicant.
 
Jan 12, 2021: VFS mailed me : “ Your document is dispatched using the return label purchased or sent by you.

Jan 13, 2021 : Received old passport ( punched and cancelled) and new passport together.
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