Shopping

I ignored my similar first experience but want to put it today as I received the same experience this time too. I have ordered an item @ indiaplaza. because of my previous experience I had been checking with them regularly about the shipment, all the time they were saying that item will be shipped as promised. On 10th day( I donno why they need 10 days just to pass on to SHIP an item) they emailed saying the item is not in stock. After me trying to hard to set them right, they cancelled my order. Funny is they will take another 7 days to refund the amount. There is 1 so called e-commerce guru Vaithee as COO , Param from Sulekha as heads of this online shopping portal. Their customer care will reply automated emails, telephone 080-40617000 will be ringing but nobody picks up. Their Customer Care Managers will not be in the office by 12.00 PM ( I came to know from my past experience). I have escalated the issue to consumer disputes. If any want to order @ indiaplaza, take my word its not guranteed. If some are happy appreciate your LUCK not indiaplaza.