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Insubuy Reviews: Follow Up
Email received from a happy customer
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Our organization purchased a travelers policy for a young man here from Canada. We mailed the form in with the check but never heard anything. I made a few calls and wasn’t able to get resolution until today when I spoke to Kim D.
What a gem! She went above and beyond to help to get the situation corrected and was so helpful.
She walked me through the process of re-submitting the application online and stayed on the phone with me until completed.
When I didn’t receive a confirmation, she found the information and forwarded it to me within minutes.
I was and am so grateful for her time and her assistance.
Thanks to Kimberly D. Problem solved.
Karen K
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Our organization purchased a travelers policy for a young man here from Canada. We mailed the form in with the check but never heard anything. I made a few calls and wasn’t able to get resolution until today when I spoke to Kim D.
What a gem! She went above and beyond to help to get the situation corrected and was so helpful.
She walked me through the process of re-submitting the application online and stayed on the phone with me until completed.
When I didn’t receive a confirmation, she found the information and forwarded it to me within minutes.
I was and am so grateful for her time and her assistance.
Thanks to Kimberly D. Problem solved.
Karen K
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