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Lack of wheelcahir assistance and excess baggage charge without an oppurtunity t
I had requested wheelchair asistance well in advance and the ailrines had repetedly assured me of such assitance. also when I was chenkinin my baggage I was informed that I had 2 kg in bag but was fine across all the baggage. I volunteered to uload and before I could so the baggege was loaded and was forced to pay an excessive amount $100. the airlines assured that thye would look into this and revert. Nonthing so far and curiosly there is no forum for the customer to compain to lufthansa which prides itself as a very efficent airline. Amazing at this selcongratulation. However I now perusde my extensive cirle of freinds and relations to move to other airlines of which there is no dearth
Ramakrishna H.N.
Ramakrishna H.N.
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