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M & K Travel is a cheater and Paul Randhawa is a fraud
The company M and K Travel Services, INC took money ($3304) from me for plane tickets that were not delivered.
I purchased four Lufthansa airline tickets from M and K Travel for final destination Delhi, India on July 30th
Manny sent me a virtual itinerary via email for the four tickets. I called Lufthansa the rep told me that there is no reservation on the ticket numbers I was given by Manny. I called Manny explaining what Lufthansa told me. Then he started abusing me. He told me that I do not travel much and do not know how the wholesale reservation works. He said problem with me is that I do not trust people. He told me that Lufthansa rep also does not know what they are doing. He said just go to airport and everything would be fine. He also told me that not to call him and waste his time. Then I again called Lufthansa after a week and explained them what Manny told me that it is under wholesale ticketing and it will not show up on the regular reservation system. The rep told me that this is not true then I told her could she talk to my travel agent over the phone in a conference call, she agreed. Then I called Manny and asked him if he could join a conference call with Lufthansa rep over the phone. He said he does s not wants to talk and do not wants to waste his time and then he hung up. One of my friend and colleague Amar Ramdas who also bought tickets from M & K travel was supposed to travel on July 23rd. He showed up at the airport on 23rd and he was shocked to find out that there was no reservation for him or his family. He immediately called me and told the whole story. I got alarmed and started searching for alternative reservation. My wife and me spent next 3 days to find new tickets. Finally we found tickets via Singapore witch were not at all suitable for my family and me. I also had to take a day off from my office work. I called Manny of July 27th and asked him to explain what happened with Amar. He said he does not know, Paul his boss knows about it. He said my reservations are OK and if I were not satisfied he would refund my money. I said OK refund my money and he told me that it will take 4 to 6 weeks and he might deduct $250 penalty on each tickets.
It has been more than three months and they have not refunded my money, I have called them several times and every time they make some excecuse. Later I came to know that there are only three guys running the show Father, Mother and son. All three of them are milking money out of victims like me. There multiple offices is just a front to show that it is a big company. It seems like they have a way to circumvent the legal system. So let us plan to do something different. Please e-mail me if you are one of the victims.
I purchased four Lufthansa airline tickets from M and K Travel for final destination Delhi, India on July 30th
Manny sent me a virtual itinerary via email for the four tickets. I called Lufthansa the rep told me that there is no reservation on the ticket numbers I was given by Manny. I called Manny explaining what Lufthansa told me. Then he started abusing me. He told me that I do not travel much and do not know how the wholesale reservation works. He said problem with me is that I do not trust people. He told me that Lufthansa rep also does not know what they are doing. He said just go to airport and everything would be fine. He also told me that not to call him and waste his time. Then I again called Lufthansa after a week and explained them what Manny told me that it is under wholesale ticketing and it will not show up on the regular reservation system. The rep told me that this is not true then I told her could she talk to my travel agent over the phone in a conference call, she agreed. Then I called Manny and asked him if he could join a conference call with Lufthansa rep over the phone. He said he does s not wants to talk and do not wants to waste his time and then he hung up. One of my friend and colleague Amar Ramdas who also bought tickets from M & K travel was supposed to travel on July 23rd. He showed up at the airport on 23rd and he was shocked to find out that there was no reservation for him or his family. He immediately called me and told the whole story. I got alarmed and started searching for alternative reservation. My wife and me spent next 3 days to find new tickets. Finally we found tickets via Singapore witch were not at all suitable for my family and me. I also had to take a day off from my office work. I called Manny of July 27th and asked him to explain what happened with Amar. He said he does not know, Paul his boss knows about it. He said my reservations are OK and if I were not satisfied he would refund my money. I said OK refund my money and he told me that it will take 4 to 6 weeks and he might deduct $250 penalty on each tickets.
It has been more than three months and they have not refunded my money, I have called them several times and every time they make some excecuse. Later I came to know that there are only three guys running the show Father, Mother and son. All three of them are milking money out of victims like me. There multiple offices is just a front to show that it is a big company. It seems like they have a way to circumvent the legal system. So let us plan to do something different. Please e-mail me if you are one of the victims.
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