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PIO Card

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Made a blunder by sending PIO application to Consulate
I had to apply for my minor son's PIO card and prepared all the documents last week. However, by mistake I sent the application package to Consulate General of India,not realising that I was suppose to send it to CKGS Newyork office. I am trying to call 212-774-0600 no. mentioned on website but unable to connect to both CKGS and Consulate customer care. This is really urgent as I have to travel with my son next month and application has his orginal passport. How can I get back this application ? I am really worried and need urgent help.
 
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