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PIO Card

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Minor PIO @ NY received after exactly 5 weeks.
Friends,

Wanted to share my overall experience to get a PIO card for my daughter.

Received the Passport and PIO document on 11/24/2014
Passport sent by post/courier number YYYY YYYY YYYY 11/21/2014
Your application has been collected from the Embassy/Consulate and is being sorted.
Your application will be ready for collection from our Application Centre within one business day. 11/20/2014
Your application has been submitted at The Indian Embassy/Consulate for further processing. 11/10/2014
Recieved Additional Document 10/24/2014 missing both parents valid u.s. immigration status.
YOUR APPLICATION IS ON HOLD due to the missing or incomplete documents as mentioned in Remarks Column Only once the documents are received by us at CKGS and post verification, will we be able to continue to process your application. Refer to the Email sent to you from CKGS with further details. 10/23/2014 missing both parents valid u.s. immigration status.
Your application is in process. Your tracking id is USAN7 YYYY X14 10/23/2014
Your application has been received and will be submitted subject to verification. 10/23/2014

My experience was bad but it would have been better if I had sent all the documents to them in the first place. But I followed the checklist religiously (They had a bad checklist earlier which they fixed now) and the checklist didn't have a Visa copy in it. I should have been smart enough to include it but I didn't.

Once the application is on hold, it takes forever for them to get back to it. I wasted 17 days waiting for them to pick up my documents ( 8 calls to customer care, send 3 emails with the same documents and finally mailed them the hard copy as well). Once the application reached the consulate, I got my approval super fast. So looks like CKGS is the bottleneck and they should work on their processes a bit.

I have my travel in first week of December so I had submitted my passport withdrawal form on 4th Nov. But cancelled it when I got to know that the application was sent to consulate on 11/10. Luckily they had not processed my withdrawal firm till then :)

All the best to all other PIO seekers. My advise is spend additional time reviewing the document list before sending to CKGS. Their call center sucks and they are helpless. Once u send the documents, the only person who can help you is GOD.
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