Travel Agents

me and a friend had the worst experience in our life with M&K travels. We booked our tickets to India thru M&K travels in SJC(downtown). The lady told us to pay for the tickets and come & collect the tickets a couple of days later. We made the payment and went to collect our tickets. She said the tickets were not issued. I went back the next day. Same story. This repeated for several days and finally she put me in touch with a total arrogant individual by name Paul ! He spoke with me as if he is Saddam Hussain and I am one of his minions. Finally I threatened to report this to FBI small business fraud prevention unit and he then told me he would bring the ticket to the airport. When I didnt agree with that, he asked me to come and collect the ticket from SFO. Remember it was 5:15 the night before my departure and I am in San Jose !!! I told him to ask his employee to be there even if I am late. He laughed and said he cant do that and come here before 6 if you want the ticket.
I and my friend rushed to SFO and managed to reach there in time. But we found the office closed. So we called this paul guy. he shouted at us and said " I asked u to come at 6!!!!"
"I dont want you to lurk around in front of my office - Go and come back at 6" !!!
I paid for the ticket and wanted to leave the next evening. So I supressed my anger and waited.. Around 6:30 a lady showed up with my ticket. And she said you are leaving at 11:30 tomorrow morning and you have a stop over at Singapore for 16 hrs !!
That was not what I had paid for. I had paid for the more expensive night flight which has a shorter stop over.
My friend's ticket was still not issued. Finally he couldnt travel the next day and he decided to cancel the ticket.
After I came back from India I heard that Paul charged him 250 bucks each for the cancelled tickets!!!!!
I just want everybody out there to know that this guy is a fraud and never ever deal with him.
People like him will spoil the good name of Indians. Any way he has a fake name after all !!!