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Adjustment of Status - I-485

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Nbc & Longisland field office
Hi , friends , kindy share your experience if anyone having same issue .i have filled eb3 after approving of i 140 on nov 2019.
Rfe received:may 2020
Submmited:june 2020
Since then whenever i raised service request they said its in with in normal processing time and when date is available we will send you letter.

Now my case is outside normal processing time.I have raised service request .I was checking online its says your sr have assigned and on the other side they said not assigned .
I have filled in national benefit service center and field office is i 485 j supplement form's servuce request assinged to longisland field office and i 485 assigned to NBC
Anyone who filled in the same field or nbc and got greencard yet
Please share
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