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NEW OCI after age 50 (because of new US passport after old US passport expired)
The worst experience so far with VFS.

Nine days ago, I received a text from VFS saying they got the fedex courier of my application. When I check for the status providing my ARN number and DOB, it gives out a message saying "invalid inputs". I tried calling and realized that they charge money after 5 minutes of the call. So, I thought I will keep all details ready of me and will finish the call within the first five minutes. But, the automated system asks for credit card number even before offering the free five minutes. I was uncomfortable to provide the credit card number to random automated message.

I emailed them now and they respond every 48hours ONLY. In my email, I provided, ARN number, contact phone number, email id (they asked for this in response to my email - even though they have this as I was emailing them). They have been asking me to provide the courier tracking number!! I am shocked about this request. Nine days ago, I got a confirmation that from them that they received it and I shredded the tracking receipt. I visited fedex and they digged the tracking number.
I provided again my ARN number, email-id, phone number, FedEx tracking number.

I am feeling very stressed to deal with companies like VFS that harass people. I wanted to have OCI in my hand as my mother is unwell and I might have to go any minute. With all the things going on, I feel VFS is harassing me asking me for random details like after confirming they received my package nine days ago.

Imagine, this is just the beginning of my journey to get my NEW OCI (after age 50yrs if I get a new US visa, I need to get a new OCI). Wonder, how the remaining process will be.
Posting this under VISA (premium processing as there is no appropriate choice in the list of values and OCI is kind of VISA).
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