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No online updates on my case status
Hi,

I applied to naturalization in December while my I-751 is still pending (since January 2020). My I751 was transferred to NBC after I submitted the N-400, which is showing online on my case status website. However, one day I received biometric reuse letter for the N-400 but there was no message on my case status , didn't know it was happening until I received it in the mail. I am wondering if it's common to have no updates online while you cases are actually moving forward, it makes me a little stressed (in case mail gets lost).
My Service center is WAC and my timeline is below in case it helps anyone:

Jan 2020 - I-751 submitted
Sept 2020 - Biometric reuse for I-751
December 22, 2020- N-400 submitted (online)
December 27-28, 2020 - I751 transferred to NBC (it showed it was transferred twice but only received one piece of email)
February 2021 - Biometric reuse in the mail N-400
April 2021- N-400 still showing "you submitted your N-400 on december 2020..." does not show they are reusing my old fingerprints
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