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OCI Card

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OCI arrived in NY on Sep 19 2014 and till today 3NOV 2014 CKGS have not dispatched it
Here is my chronology ( OCI nenewal at age 50 )

Application Status Date of Status

Your application has been collected from the Embassy/Consulate 09/19/2014
and is being sorted. Your application will be ready for collection
from our Application Centre within one business day.

Your application has been submitted at The Indian Embassy for 08/05/2014
further processing.

Your application is in process. Your tracking id is USAN50333814 08/05/2014

Your application is in process. Your tracking id is USAN50333814 08/05/2014

Application has been received and will be submitted subject to verification 08/05/2014

 
Upfront I had paid for Return Shipping. Documents were received from Delhi by NY CKGS on Sep 19
as per tracking status above. I emailed them proof of return shipping paid twice. Each time I mail enquiresusa.com they have a standard reply:

Dear Applicant,
Thank you for contacting Cox and Kings Global Services via email.
As per your below email we understand your concern about the documents.
We don’t have any direct number to the concerned team as we have already forwarded your details to the concerned department.
They are still working on it and will shortly dispatch the documents.

There are two contact #s for all CKGS offices in USA and both do not work at all.
CKGS does not even bother to check if contact numbers work.
516-206-1483
646-589-0088

I live in NJ and visiting NY CKGS office will be half day affair but I am so afraid that I will visit their office
and they will say sorry we don't have your passport and OCI card in this office. Then what do I do?
Simply return having watsed precious 1/2 day of work.

This is extremely frustrating. Govt. Of India Consular offices were lot better than these private companies
like CKGS. BLS was disaster. Travisa was the only professional company and it is sad that all consular
services are not outsourced to Travisa.

I am also going to write to PM Modi-ji's office. Hope someone will take notice.

Abhay Aher
Parsippany NJ

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