Sending Money to India

hi i have used icici money 2 india 5 or 6 times in that 3 or 4 times it has taken more than 10 days to reach beneficiary account,they take 4 to 5 days to check a mail and to reply for that they require some more days,one worst thing is we would have transfered the amount when it is more ,but these people will give us what ever is the current mrket rate after 10 days or whtvevr,if these is the thing why should we use icici,we can use other people like UAE,even if thhey charge more conversion charges,they do not have delays ,they give good money compared to icici,so please dont go with icici money tranfers,the moment they start giving u problems shift to other people