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What services do I need when purchasing plane ticket for an illiteracy individual?

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  • What services do I need when purchasing plane ticket for an illiteracy individual?

    My mother-in-law is traveling from Laos to the US. She does not speak/read/write English. What services should I include in the purchase of a plane ticket for her so that someone will guide her every step of the way to the US?

    Thanks!
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