Green card lottery photo requirements

[littlykittly]

I am confused about the photo requirements for the lottery.

On the lottery application page, it links to this page:

https://www.dvlottery.state.gov/photo.aspx

The examples on this page show that the photo must include the shoulders in the photo.

But the application page also links to a photo tool. The photo tool itself links to a different examples on page. On this different page, the shoulders have been cropped off. Furthermore, if you use the photo tool, the shoulders will be cropped.

So which is correct. Do you need the shoulders on the photo or should they be cropped-off?