rescheduling oath ceremony - questions

[hy2934]

Hi Everyone,

I passed my interview on 09/13 and got the mail for oath ceremony for 10/20. However, due to medical emergency in my family back home, I had to reschedule my oath ceremony and I followed the instructions in the letter. I wrote a simple letter explaining the request and returned the form to USCIS field office. However, I have not heard anything back regarding new date and my online case status still shows 10/20 as my scheduled ceremony date.

Looking to this community’s guidance on the following questions:
1. Can anyone share their rescheduling experiences and the timeline?
2. What happens if my letter to USCIS falls through the cracks and I miss my originally scheduled date? Do they send a second and last invitation letter with new date?
3. I was planning on talking to some agent to look into whether USCIS received my request. However new customer call service is automated and Infopass is no longer an option? How do I connect with a person who can provide me the answers?

thank you very much for your help!!!!

[Hotaru-Grace]

Hi Everyone,

I passed my interview on 09/13 and got the mail for oath ceremony for 10/20. However, due to medical emergency in my family back home, I had to reschedule my oath ceremony and I followed the instructions in the letter. I wrote a simple letter explaining the request and returned the form to USCIS field office. However, I have not heard anything back regarding new date and my online case status still shows 10/20 as my scheduled ceremony date.

Looking to this community’s guidance on the following questions:
1. Can anyone share their rescheduling experiences and the timeline?
2. What happens if my letter to USCIS falls through the cracks and I miss my originally scheduled date? Do they send a second and last invitation letter with new date?
3. I was planning on talking to some agent to look into whether USCIS received my request. However new customer call service is automated and Infopass is no longer an option? How do I connect with a person who can provide me the answers?

thank you very much for your help!!!!

I am sorry that you were unable to meet the first invitation. I wish your family speedy recovery. Can you call the office where your interview was done and speak with them on what happened?

[hy2934]

I am sorry that you were unable to meet the first invitation. I wish your family speedy recovery. Can you call the office where your interview was done and speak with them on what happened?

Thanks for your wishes. I don’t see a number to call for my field office. Only number I see is their customer care which is automated and I am having a hard time connecting to a person. Has anyone been able to get past the automated stuff to a person? If so, can you please share how you did it?

thanks

[Hotaru-Grace]

Thanks for your wishes. I don’t see a number to call for my field office. Only number I see is their customer care which is automated and I am having a hard time connecting to a person. Has anyone been able to get past the automated stuff to a person? If so, can you please share how you did it?

thanks

Yes it seems they 'improved' their automated customer service. I haven't figured how to get a human yet. When all fails go in person to the field office, go early and keep checking until someone comes to speak with you.

[Donald_Trump]

Hi, don't know if you are still active on this forum. Did you take your Oath? How much delay was involved in your case after you asked to reschedule? Can you please share your experience. I am kind of in the same boat. Thanks!

Hi Everyone,

I passed my interview on 09/13 and got the mail for oath ceremony for 10/20. However, due to medical emergency in my family back home, I had to reschedule my oath ceremony and I followed the instructions in the letter. I wrote a simple letter explaining the request and returned the form to USCIS field office. However, I have not heard anything back regarding new date and my online case status still shows 10/20 as my scheduled ceremony date.

Looking to this community’s guidance on the following questions:
1. Can anyone share their rescheduling experiences and the timeline?
2. What happens if my letter to USCIS falls through the cracks and I miss my originally scheduled date? Do they send a second and last invitation letter with new date?
3. I was planning on talking to some agent to look into whether USCIS received my request. However new customer call service is automated and Infopass is no longer an option? How do I connect with a person who can provide me the answers?

thank you very much for your help!!!!