Unable to login to book appointment

[maddy147]

Hi. I have submitted the online tourist visa application just recently. Now I am trying to create my profile to pay the US visa fees. Each time, I enter my details and submit, an error keeps popping up that my first name and last name do not match, and that the administrator has been alerted. I dont have a SURNAME on my passport, and my given name is S**D S **** Q. I have tried all combinations, but this error keeps popping up. I dont know what to do next. Urgent help appreciated. Thanks

I am also facing same issue, unable to log in to my account eventhough i have already paid the amount. Forgot password also not sending the temporary password to my email. Did it get resolved for anyone?

[Raghav3730]

Hi,

I'm unable to login to website I tried Forgot password option, I get a message that a mail is sent with temporary password. But I didn't receive any email. Tried it multiple times with no luck. Did anybody face the same issue before? How did you resolve.

Thanks!