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2

insubuy     04/26/2017 08:44 AM
 


This is to let you know that, I got excellent service from Theresa A today. When i purchased insurance, the confirmation e-mails were not received. She tracked down the problem and resent the e-mails and followed up to confirm i received them.

Thanks
Prasanthi

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insubuy     04/26/2017 08:43 AM
 


Hello,

I would like to provide feedback on Ryan’s customer services. He is outstanding, patient, and informative.

Uyen

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insubuy     04/24/2017 20:48 PM
 


Email from a customer
--------------------------------
Wanted to send a feedback of your employee Rosario . Normally all the sales representatives are always in a rush and rush through the policy details . Rosy was patient she answered all my questions and was prompt in answering all clarifications I required and helped me choose the best policy for my family in a short span of time . She went out of her way to help me fill in the form get the details and also provide with the network coverage hospitals . It's employees like rosy which differentiates Insubuy from other insurance providers . She is a real asset to the organization.

Thanks
Rgds
Joicy

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insubuy     04/23/2017 19:31 PM
 


Email from a customer
------------------------------
Good Evening,

My name is Viswa. I purchased a travel insurance for my mother through Sean T at Insubuy this afternoon. I would like to highlight that I had an excellent experience in terms of customer satisfaction on this call with Sean during the course of this purchase. I had some questions and he answered them very patiently and very clearly making sure I had no doubts before I did my purchase.

Fantastic customer service from Sean. He deserves 5 stars rating...

Thanks,
Viswa

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insubuy     04/21/2017 22:52 PM
 


Email from a customer

Hi,

I have received excellent service from Rosario Villa to buy Insubuy insurance. She explained everything very well. I give very high rating for her excellent customer service.

Thanks
Pammy

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insubuy     04/21/2017 22:52 PM
 


My name is Deepti T. I recently bought a visitor's insurance policy from Insubuy. When I tried to print the Id cards, I did not see my daughter's name anywhere.

Jermeece helped me resolve this issue very promptly. Even if I am in India,given the time differences etc, Jermeece resolved the issue within an hour. She mailed me all the Id cards very promptly.
I really appreciated the help.

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insubuy     04/15/2017 19:30 PM
 


Team

I want to appreciate the amount of details Jagruti provided and clarified all my questions.

--
Sandeep A

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insubuy     04/15/2017 19:29 PM
 


Email from a customer
-----------------------------------
To whom it may concern:

I had a very pleasant experience in buying travel insurance for my parents and sister from Insubuy.
I would like to sincerely thank Amber for her great help in selecting the right plans for my family.

Thanks.
- Prasad R

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insubuy     04/15/2017 19:28 PM
 


Email from a customer
--------------------------------------
Hello!
Just got off the phone with Teresa, who helped me purchase a medical insurance policy for my parents over the phone as I was having trouble with your website. She was pleasant and patient, and answered all my questions satisfactorily throughout the process. Just wanted to give you this feedback as it was a pleasant customer service experience for me.
Thanks,
Shilpa S

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insubuy     04/11/2017 19:00 PM
 


Email from a customer
------------------------------
To Whom it May Concern,

Theresa was incredibly helpful and friendly. She made securing multiple insurance plans a pleasure. Please pass along to her my appreciation. Thank you.

David G

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