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ram- ()     11/10/2011 14:23 PM

I have orderd blackberry mobile phone 8830 worth Rs. 2900/- and i received it but when i checked, it was found faulty. mobile is not gettin charged, back cover is broken, mobile gets switch off at any time. this is not proper service by rediff shopping. After having email communication with them, still no prompt reply given.
what should i do? i want my money back or replace the product....

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