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I485 Employment Based Second interview
Please advise what to do/ Has anyone experienced this??

Country: ROW
I-485 Employment-Based
PD: 2017
I485 filing Date: 2018

We had our first interview in Feb 2019 - Officer perhaps forgot to take our signature at the end of the interview (that we realized when we signed after our second interview)
- Raised Service request through customer service agent
Case transferred to TSC - May 2019
Case transferred to NBC - July 2019
Case transferred again to TSC - Aug 2019
Raised Service Request through customer service agent
Case transferred again to NBC Sep 2019
Raised Service Request through L2 officer
2nd Interview Jan 2020
The interview was a generic officer said you will hear in 4 weeks but the case transferred again to TSC after the one week of the interview.

Please suggest what to do it's been a long time and they are just transferring our case
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